Your local Melton plumbers, ready for everyday repairs and 24/7 emergencies

We’re Billy and Jake, the owners of Priority Plumbing Melbourne. From leaking taps and blocked drains to burst pipes and hot water breakdowns, we’re here to help across Melton and Melbourne’s west. You can expect honest advice, upfront pricing and quality workmanship, with your home left tidy. Need urgent help? We’re available 24/7, including public holidays, with same-day service.
5.0Why we started the business
We’re Billy and Jake, best mates and the founders of Priority Plumbing Melbourne. After years of talking about starting our own business, we built one around the values we share: honest advice, quality workmanship and treating people properly.
Our approach is simple: explain the problem clearly, talk you through your options and provide upfront pricing before work begins. We take pride in our work and want you to feel comfortable asking questions and confident in the service you receive.
We both grew up in Melbourne’s west, so starting our business here felt natural. It’s home to us, and we’re proud to help our neighbours with a plumbing service they can rely on and recommend to family and friends.

How we work
We assess the problem, explain your options and give you upfront pricing. If you’re happy, we get started. Need time to decide? No pressure.
We turn up when promised, keep you informed and clean up afterwards.
We handle hot water, burst pipes, water and gas lines, blocked drains, gas leaks, appliance installation, leaking taps and toilets.
Priority Plumbing Melbourne Pty Ltd | ABN 22 700 261 810
What to expect when you book
Call 0448 984 771- 1
Tell us what you need
Call 0448 984 771. We’ll discuss the problem and arrange a convenient time, with same-day service where available.
- 2
We assess the problem
We find the cause and explain your options clearly.
- 3
You approve the price
You receive upfront pricing and approve the work before we start.
- 4
We get it sorted
We complete the work, test everything and clean up before we leave.
Frequently asked questions
Have another question? Call 0448 984 771 – we’re happy to help.
Which brands do you install?
We install leading hot water brands, including Rinnai, Rheem, Thermann, Bosch and Dux, plus taps and toilets from Posh and Caroma. Looking for another brand? Ask us when you call.
What areas do you service?
We’re based in Melton and service Melbourne’s west, including Bacchus Marsh, Sunbury, Caroline Springs, Deer Park, Sunshine, Footscray, Essendon, Williamstown, Altona and Werribee, plus surrounding suburbs.
How does pricing work?
We assess the problem, explain your options and provide upfront pricing. You approve the work before we start.
Do you charge a call-out fee?
Our standard business-hours call-out fee is $50, waived if you proceed with the work. After-hours fees vary and are confirmed when you call.
Do you take on small jobs?
Yes. From dripping taps and running toilets to major repairs, we’re happy to help.
Do you install and repair taps and toilets?
Yes. We repair existing taps and toilets and install replacements, with pricing confirmed before work begins.
Do you repair and replace hot water systems?
Yes. We assess your system and explain whether a repair or replacement is the best option.
Why should I service my hot water system, heater or evaporative cooler?
Regular servicing helps keep your system operating safely and efficiently and can identify problems before they lead to a breakdown.
What should I tell you when I call?
Tell us your suburb, what the problem is and when it started. For hot water or appliance issues, the brand and model are helpful too.
Are you a franchise?
No. We’re an independent business owned and run by Billy and Jake. When you call, you’ll speak directly with one of us.
How can I contact you?
Call 0448 984 771 for urgent help. For general enquiries, email info@priorityplumbingmelbourne.net.au or complete our quote request form.