Terms

Who you’re dealing with

Priority Plumbing Melbourne Pty Ltd, ABN 22 700 261 810, of Melton VIC 3337.

Quotes

On most jobs we look at it first. Then you get a written price for the work the quote describes, parts and labour together. Anything it doesn’t describe is a separate price.

If we find something the quote didn’t cover

It can happen. We stop, tell you what we’ve found and what it would cost, and you decide before we go any further. We don’t do extra work and put it on the invoice afterwards.

Access

We need to get to the work. If anything has to be switched off or moved while we’re there, we’ll tell you before we start.

Your rights under the law

Our work comes with guarantees under the Australian Consumer Law that can’t be excluded. If our workmanship caused the problem, those guarantees cover it. Ring us.

What we’re not responsible for

Equipment you supplied yourself, work somebody else did, and faults that were already there and outside what you asked us to look at. If we notice something unsafe we’ll tell you about it either way.

Cancelling

Ring us as early as you can. If we’ve already bought parts for your job, we’ll talk to you about those.

This website

Anything on this site is a guide to what we do. Your written quote is the price.

Where this applies

The law of Victoria, Australia applies to these terms.